Cross Sales & Tailored Services
Cross sale or up-migrate customers in order to increase revenue and customer satisfaction.
Increase sales, ensure relevance and engage customers. Drop irrelevant offers.
Cross Sales & Tailored Services
What is it
- The right service, product and offer at the right time - tailored and relevant.
Why is it important
- Increase sales, ensure relevance and engage customers.
- Drop irrelevant offers.
- Difficult to know what the right service, product or offer is at any given time.
How do SMAI solve it
- AI models outputs probability of cross- and upselling in combination with CLV.
- Specific actions, offers and communication are formed and prioritized based on insights from the interpretable AI model and weighted by CLV or value of a service.
Why focus on Cross Sales & Tailored Services
Increase customer portfolio. Provide the right product and service at the right time and increase customer satisfaction and revenue.
Interested in how SMAI Consulting can help your business
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